2019 - 10 - 20 - Helping Your Story Resonate By Keeping It Relatable

There are several elements in storytelling that are important to consider when trying to make your story relatable with your learners. Conflict: Keep your conflict realistic, if your learners can't see themselves ever needing to rise to a similar challenge your story will seem out of touch. Characters: Your learners will need to see themselves in the main character of your story, and will need to see their coworkers and customers in the other characters you have. Learning about your learner's actual working environment can go a long way here. Setting: Similar to needing characters to be relatable the setting should be relatable as well. While it is possible to have your call center set on the moon having the call center set in your actual call center or one that looks quite similar, even if set on the moon, can go a long way. Language: The language, vocabulary, and communication style should match the actual working environment. This goes for both the level of jargon used in the environment, the tone, as well as the actual language. This is when having access to a quality translator can come in handy if you are not a fluent speaker in all of the languages your learners speak.