2019 - 08 - 01 - Kirkpatricks First Level Of Assessment

The first level of the Kirkpatrick model is often the one that is most often done but is also most often done wrong. This is the level most likely to be reduced to "smile sheets" or "vanity measurements" of did my participants "like me". The reaction level of evaluation is the level where you can explore and evaluate levels of engagement and the perceived relevance of the training by your learners. It can prove invaluable for making formative adjustments to whatever the program happens to be. The big risk is when it is reduced to trying to measure enjoyment or the entertainment value of the facilitator.